These Terms of Service ("Terms") govern your use of Sparkle's website, platform, and services. By using Sparkle, you agree to these Terms.

1. Services

Sparkle provides a platform for requesting, scheduling, and managing cleaning services. Service availability may vary by location.

2. Accounts

You are responsible for the accuracy of your account details, account security, and all activity under your account.

3. Bookings and Payments

• Displayed prices are estimates unless otherwise stated.
• Payments are processed by third-party providers such as Stripe.
• You authorize Sparkle to charge approved amounts for completed services.

4. Cancellations and Reschedules

You may cancel or reschedule through your account, subject to timing and operational limits. Sparkle may update or cancel bookings for availability, safety, or service reasons.

5. Conduct

Users must act lawfully and respectfully. Fraud, abuse, harassment, unsafe environments, or misuse of the platform may result in suspension or account removal.

6. SMS Communications (Sparkle Service Alerts)

By opting in, you agree to receive transactional SMS related to your Sparkle services, including booking confirmations, assignment updates, reminders, reschedule requests, and arrival/completion updates.

Message frequency varies based on active bookings. Message and data rates may apply. Reply STOP to opt out or HELP for help.

Consent to receive text messages is not required to purchase services. Mobile opt-in data and consent are not shared with third parties or affiliates for marketing purposes.

7. Third-Party Services

Sparkle relies on third-party services and is not responsible for independent third-party outages or policies.

8. Disclaimers

Services are provided on an "as is" and "as available" basis to the extent permitted by law.

9. Limitation of Liability

To the maximum extent permitted by law, Sparkle is not liable for indirect, incidental, special, consequential, or punitive damages.

10. Changes to Terms

We may update these Terms from time to time. Updated terms become effective when posted on this page.

11. Contact

Sparkle
Website: https://sparklecleaning.app
Email: sparkleservicesbilling@gmail.com